Our Warranty Program
Every Arise home is backed by a warranty package designed to give you peace of mind from day one.
1-Year Express Warranty
Arise Homes covers workmanship and materials for the first year after closing, following the NAHB Residential Construction Performance Guidelines (5th Edition).
To make this easy, we schedule three walkthroughs with you to create a punch list of covered items:
- Move-In Walkthrough – Prior to closing
- 30-Day Review – After you’ve settled in
- 11-Month Review – Before your first year is complete
You may also submit warranty requests anytime by completing our warranty form or emailing warranty@arise-homes.com.
10-Year Structural Warranty (RWC)
At closing, your home is enrolled in a third-party, limited structural warranty through RWC. This coverage begins immediately and protects your home’s major structural components for a full ten years.
Manufacturer Warranties
Items such as appliances, HVAC equipment, and fixtures come with warranties provided directly by their manufacturers. As the purchaser, you are considered the end customer for these products. It is the homeowner’s responsibility to:
- Register each product with its manufacturer after closing
- Submit any warranty claims directly to the manufacturer or service provider
Arise Homes does not administer, service, or guarantee these manufacturer warranties.
Important Notes
Warranty coverage depends on proper home maintenance. Cosmetic damage, normal wear and tear, and damage caused by neglect, misuse, or accidents (such as pet scratches or garage door dents) are not included.
Submit Your Warranty Request
Have a warranty concern or repair request? Let us know using the form below and our team will follow up with next steps.